Sign in and reset your password

You sign in to FrontRow with your email address and password. If you forget your password, you can reset it yourself in a couple of minutes.

Sign in#

1. Go to the FrontRow sign-in page.
2. Enter your Email and Password.
3. Select Sign in.

If you use two-step sign-in, you'll be asked for a code from your authenticator app next. See Use two-step sign-in.

Just signed up? You need to confirm your email before you can sign in. On the sign-in page, select Resend the confirmation email if you can't find the first one.

Forgot your password#

1. On the sign-in page, select Forgot password?
2. Enter the email you sign in with and select Send reset link.
3. Open the email and select the link.
4. Enter a New password and type it again in Confirm new password.
5. Select Set new password. You're signed in straight away.

The reset link works once and expires after an hour. If it has expired, select Request a new link on that page.

Didn't get the email? Check your spam or junk folder, and make sure you typed the email you actually sign in with. For security, we don't say whether an account exists for an address.

Change your password#

If you know your current password and want a new one:

1. Select your initials at the top right, then Security.
2. Under Password, enter your Current password.
3. Enter your New password, then type it again in Confirm new password.
4. Select Update password.

Changing your password signs you out on every other device. You stay signed in on the one you're using.

Password rules#

Your password must be at least 10 characters long. For a stronger password, mix upper and lower case letters and include a number and a special character, such as ! or #. A password manager can create and remember one for you.

Still can't get in?#

• Staff: ask your studio's owner or an admin to check that you've been invited with the right email address.
• A parent can't get in: see Help a parent sign in.
• Studio owners: email the FrontRow team at hello@frontrowhq.com.